Persepsi Masyarakat Terhadap Pemungutan Pajak Bumi dan Bangunan di Kecamatan Bojonegara Berbasis Digital

Authors

  • Wananda Purna Maulidi Universitas Bina Bangsa
  • Munawaroh Munawaroh Universitas Bina Bangsa

DOI:

https://doi.org/10.59024/jumek.v3i1.515

Keywords:

tax administration, digital transformation, electronic government, tax

Abstract

The purpose of this study is to determine how the Bojonegara District's public feels about digitally based Land and Building Tax (PBB) collection, examine the variables that affect these opinions, and offer tactical suggestions to improve public support for this policy. The e-Government system for taxes is anticipated to improve the administrative process at the United Nations in the age of digital transformation by increasing efficiency, transparency, and convenience. Nonetheless, the primary challenges remain, including a lack of public awareness and a lack of openness in the way tax money is managed. In this study, the local community was surveyed using quantitative descriptive methodologies. The findings of the study indicate that while society welcomes digitization, questions remain regarding its equitable and efficient implementation. Increasing openness, educating the public, and making sure stakeholders are actively involved are all advised.

References

Bannister, F., &. (2014). The great theory hunt: Does e-government really have a problem? Government Information Quarterly.

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Munawaroh, A. D. (2021). Referensi yang membahas tentang persepsi masyarakat terhadap pelayanan pajak. LPP Munsera.

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Peraturan Perundang-undangan:

Undang-undang No. 28 Tahun 2009: Tentang Pajak Daerah dan Retribusi Daerah.

Peraturan tentang E-Government di Indonesia (Instruksi Presiden No. 3 Tahun 2003 tentang kebijakan dan strategi nasional pengembangan e-government).

Websites:

ITB Semarang. (n.d.). The Journal of Research in Information Management and Education. Retrieved December 2, 2024, from https://jurnal.itbsemarang.ac.id/index.php/JRIME/article/view/2844/3234

Universitas 45 Surabaya. (n.d.). Digital article. Retrieved December 2, 2024, from https://jurnaluniv45sby.ac.id/index.php/Digital/article/view/2179/1726

IYB Journal. (n.d.). JGP article. Retrieved December 2, 2024, from https://jurnal.iyb.ac.id/index.php/jgp/article/view/389

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Published

2025-01-08

How to Cite

Wananda Purna Maulidi, & Munawaroh Munawaroh. (2025). Persepsi Masyarakat Terhadap Pemungutan Pajak Bumi dan Bangunan di Kecamatan Bojonegara Berbasis Digital. Jurnal Manajemen Dan Ekonomi Kreatif, 3(1), 75–81. https://doi.org/10.59024/jumek.v3i1.515

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