Pengaruh Kepemimpinan Transformasional dan Komitmen Organisasional melalui Loyalitas Karyawan terhadap Kinerja Karyawan pada PT Trans Kalla Makassar–Trans Studio Mall

Abstract

This study aims to examine and analyze the effect of transformational leadership and organizational commitment on employee performance, both directly and through employee loyalty as an intervening variable, at PT Trans Kalla Makassar - Trans Studio Mall. The study was motivated by phenomena such as the low quality of task delivery from leaders to subordinates, limited work-evaluation meetings, and indications of low employee commitment and loyalty affecting employee performance at the company. The research design used is an explanatory survey with a quantitative approach, analyzed using path analysis to determine the direct and indirect effects among the variables studied. The population consists of all 360 employees of PT Trans Kalla Makassar - Trans Studio Mall, with a sample of 189 respondents determined through purposive sampling. Data were collected using a Likert-scale questionnaire and analyzed through validity tests, reliability tests, t-tests, coefficient of determination tests, and the Sobel test to examine the mediating role of employee loyalty. The results show that transformational leadership and organizational commitment have a positive and significant direct effect on both employee loyalty and employee performance. Employee loyalty was also found to have a positive and significant effect on employee performance. However, the Sobel test results indicate that employee loyalty does not significantly mediate the effect of transformational leadership or organizational commitment on employee performance, suggesting that improvements in employee performance at PT Trans Kalla Makassar - Trans Studio Mall are driven more by the direct effects of these three variables than by the mediating path through loyalty.